Your Electric Coach is here for you! They provide personalized heat pump guidance, answering all your questions about sizing, electrical panel capacity, ductwork, rebates, financing, and more. If you want to dig deeper, they’ll walk you through the science of heat pumps to help you feel confident in the technology.

They’ll even introduce you to two vetted contractors and review quotes to ensure you get the best deal. Your Electric Coach does everything short of booking the contractor and installing the equipment, ensuring you get the best heat pump for your home.

Your Electric Coach is an industry professional based in Toronto with deep expertise in renewables and residential energy efficiency. With over a decade of experience and more than 100 energy audits as an NRCan-registered energy advisor, they excel in building science, electrification, air quality, and conservation. With such extensive knowledge and hands-on experience, you’re in the best possible hands for your heat pump journey.

Mostly via live chat. You can schedule phone and video calls but the easiest option is clicking the chat button in the bottom-right corner of the screen. You can message 24/7. If it’s outside of business hours, your Electric Coach will get back to you the next business day.

Nope, no hidden fees. You can buy peace-of-mind for $49.99.

Approximately two weeks.

At Jouleia, we partner only with the best contractors. Our rigorous selection process includes comprehensive interviews and strict requirements for years of experience, insurance, warranties, and reviews. We continuously monitor our contractors to ensure they align with our vision and mission, consistently delivering exceptional service and fair pricing for homeowners.

Contractors pay a referral fee for each project they complete.

Nope! At Jouleia, we want what’s best for you. And if you find a contractor with exceptional service and fair pricing, don’t be surprised if we add them to our list shortly after! We’re always looking to expand our network of great contractors. With Quote Assist, we’ll review quotes from any contractor to make sure it’s designed right for your home.

Your Electric Coach will review the quotes you’ve received from third-party contractors, answering any questions and helping you compare them effectively. We’ll ensure you have all the information you need to make the best decision when selecting a contractor.